In this Business Communications Course (BCC), you will optimise your sales and negotiations skills, learn to deal with conflicts and improve your listening skills through interactive and dynamic exercises. The focus is to provide you with effective and sustainable tools, which will help you to communicate better with your customers and clients as well as your business partners abroad.

External Communications - Content:
- Active Listening and Confirming Information in a Second Language
- Handling Conflicts or Challenging Situations in a Second Language
- Building Relationships within Different Cultures

Details:
Dates: Friday, May 11th from 1.30 - 6.30 p.m.
Saturday, May 12th from 9.00 - 12.00 a.m.
Location: CEC, Mühlegasse 16a, Dornbirn
Participants: min. 4 / max. 6
Level: at least B1
Your Investment: 285,00 € per participant
(including VAT, materials and CEC certificate)
Register at: info@creative-english.at by 27th April, 2012

Additional training and coaching available by appointment. In-company trainings also available. Please call us to schedule an appointment.